Design Leader & Product Strategist

marc.freiha@gmail.com
Toronto, Ontario, CA

About me

With 16 years of experience at the intersection of design, strategy, and technology, I help organizations turn complexity into clarity. I’ve led cross-functional teams and delivered 70+ design solutions across web and mobile, partnering with McKinsey & Company, EY, Oliver Wyman, Mastercard, and Zain Group as a Fintech UX consultant.

I played a key role in designing the first fully digital bank in the UAE (Mbank) and now lead UX for Thomson Reuters’ Global Trade Management software, where I help shape product vision and drive user-centered innovation at scale.

Curious by nature and strategic by instinct, I find the same thrill in solving design problems as I do in chess, a game I’ve played since I was four. I'm stoked to be working at the core of the AI revolution, where design and intelligence meet to redefine how people experience technology.

Skills

UX Management
Consultancy
Branding
Product design & strategy
Prototyping
Design Systems
Usability Testing
Accessibility
User Research